pdf Program Assistant-Positive Behavioral Intervention & Support) Popular
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Program Assistant - PBIS.PDF
THE POSITION BELOW IS VACANT IN THE DEPARTMENT OF EDUCATION:
POSITION TITLE: Program Assistant (Positive Behavioral Intervention & Support)
LOCATION: St. Thomas/ St. John District
Interested persons should contact: DIVISION OF HUMAN RESOURCES
careers.sttj@vide.vi
Deadline for applying: Until Filled Starting Salary: $40,000
Union: Exempt
** Please note this position is federally funded and is subject to the availability of funds. **
DESCRIPTION
An employee in this class performs under the general supervision of a Division head or District
Director of the area of appointment, providing administrative support to the overall office
management and coordination. The Program Assistant is responsible for the confidential support
regarding administrative activities of the office of appointment as well as the implementation and
management of the designated program.
DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)
• Schedules meetings and assist with materials and logistics;
• Obtains prior approval for items including extensions, budget revision requests, changes and
other approvals as requested and justified by policies and procedures of the Department of
Education;
• Oversees office systems, administrative needs, filing and record-keeping;
• Prepares letters and purchase orders, requisitions, expense claims or checks for
signature;
• Ensures timely payment of invoices;
• Demonstrates unremitting effort to improve operations, decrease turnaround
times, streamline work processes, and work cooperatively to provide quality seamless service;
• Interprets, explains and applies departmental rules and regulations and legal documents;
• Displays pleasant telephone and business manners;
• Maintains a positive work atmosphere by behaving and communicating in a manner that supports
a professional work environment;
• Exhibits strong interpersonal skills by communicating in a highly professional manner with
administrators, callers and visitors by responding to inquiries and requests or directing as
appropriate;
• Provides information regarding programs, courses, policies, and procedures to
internal and external contacts;
• Maintain records, completes federal forms and writes program reports;
• May supervise clerical support staff;
• Works as part of a team and displays willingness to communicate problems to the
supervisor;
• Assists in keeping office setting neat and organized;
• Assist with implementation of activities, including aiding with logistics and with writing
and producing materials;
• Assist the Director in responding to e-mails, phone calls, legislative inquiries, and
other action-oriented requests;
• Performs related work as required.
KNOWLEDGE AND ABILITIES
• Knowledge of state and local laws and Department policies and procedures;
• Knowledge of principles and practices of office management;
• Knowledge of Microsoft word, Microsoft excel or other budgeting or office related software;
• Ability to communicate orally with customers, clients, or the public in face-to-face one-
to-one settings, via telephone or in group settings;
• Ability to comprehend and make inferences from written materials;
• Ability to operate a variety of standard office equipment;
• Ability to produce written documents with clearly organized thoughts using proper sentence
construction, punctuation, and grammar;
• Ability to review or check the work of others to ensure conformance to standards;
• Ability to make independent decisions to resolve problems or conflicts;
• Ability to work cooperatively with other Department of Education employees, community
workers, and the public;
• Ability to articulate the rules, regulations and procedural practices of the office;
• Ability to work independently;
• Ability to prepare data collection instrument, conduct research, compile data, and write
reports;
• Ability to plan and outline the procedures necessary for the completion of evaluation
reports;
• Ability to make detailed presentations;
• Ability to express oneself clearly and concisely in verbal and written communication;
• Ability to work with diverse populations, styles and workplaces;
• Ability to thrive in a fast-paced, multifaceted environment.
FACTOR II: SUPERVISORY CONTROLS
• Employee works under the supervision of a higher-level officer who describes scope of goals
and objectives and furnishes guidance only on critical issues;
• Incumbent plans and schedules own work and/or work of others based on the understanding of
broadly defined objectives and priorities, supervisor reviews work after completion;
• Work is reviewed through conferences, reports and achievement of objectives;
• Instruction provided only in new situations, methods, procedures that are not clearly related
to existing tasks and duties.
FACTOR III: GUIDELINES
• Applicable federal and local laws as well as Department, policies, guidelines and procedures
must be followed.
FACTOR IV: COMPLEXITY
• Work is of a demanding, confidential, and organizational nature;
• Wide variety of complicated tasks requiring coordinating numerous
processes/methods, careful interpretation and discretion.
FACTOR V: SCOPE AND EFFECT
• Responsible for performing administrative staff assignments and office management work for a
departmental division or activity center in order to advance the goals and objectives.
FACTOR VI, VII: PERSONAL CONTACT AND PURPOSE OF CONTACTS
• Contacts are with co-workers, supervisor and other administrative officials
to provide
administrative staff support in the areas of fiscal management, personnel management, and other
administrative functions and to represent the department, explaining agency’s programs and
procedures.
FACTOR VII: PHYSICAL DEMANDS
While performing the duties of this job, the employee is required to:
• Sit and/or stand for long periods;
• Talk and hear within normal range;
• Reach with hands and arms;
• Read fine print, and review information on a PC monitor, as well as, hard copy output;
• Manipulate objects with fingers. For example, using a keyboard;
• Move about and exert some physical dexterity.
FACTOR VIII: WORK ENVIRONMENT
• Work environment involves normal everyday hazards or discomforts typical of offices, meeting
and training rooms;
• Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work
environment;
• Exposure to deviations from pleasant environmental conditions is only occasional;
• The likelihood of injury is remote.
MINIMUM QUALIFICATIONS
• A Bachelor’s degree in secretarial arts, business administration or organizational
development; OR
• Associates degree in secretarial studies, business administration or organizational
development and at least two years of related experience; or
• High School Diploma and three years of administrative experience.
Interested